Ildi Arlette, Founder & CEO
For 20 years, Ildi has served as a consultant, business coach and trusted adviser to over 350 top medical aesthetic clinics in the fields of dermatology, plastic surgery, med spas and private-pay clinics. She is recognized as an award-winning business thought-leader and business operations expert using her proven approach to shift clinic cultures, build strong teams who love to sell, and develop simple processes that increase revenue by retaining and attracting patients.
Ildi has the rare experience of being a former clinic owner, leading a team of 22 staff members to become one of Canada's top 20 clinics before selling the practice in late 2019. Ildi brings an intimate insider perspective of the daily challenges of owning and operating a clinic in a competitive market.
“I believe that focusing on the patient experience and using what you have are the pathways to becoming a profitable and uncopyable clinic.”
Her relentless drive to serve both her clients and her community has allowed Ildi to become a recipient of the Top 40 Under 40 Award (2008), a multiple nominee for the RBC Canadian Woman Entrepreneur Awards, the 2019 Alberta Women Entrepreneurs Award (A.W.E.) and former member of the prestigious global Women Presidents Organization and Founder of the Women in Leadership and Business Conference.
With these core values, vast experience and passion for learning and development, Ildi’s mission is to free clinic founders from the mythical missing piece of must-have technology. Through private 1:1 and group coaching programs, Ildi supports clinic owners and managers to become in-demand clinics with a positive ‘everyone sells’ culture that keeps their team and clinic growing.