Meet Ildi Arlette, Founder & CEO

Results Continuum Inc.

Ildi Arlette, Founder & CEO

Results Continuum Inc.

For 24 years, Ildi has served as a consultant, business coach and trusted adviser to 450+ medical aesthetic clinics in the fields of dermatology, plastic surgery, med spas and private-pay clinics.

She is recognized as an award-winning business thought-leader and business operations expert using her proven approach to help medical aesthetic practices increase profits by developing leadership and systems to become in-demand clinics with a positive 'everyone sells' culture that keeps their team and business growing.

Ildi has been recognized with prestigious awards and multiple nominations for entrepreneurial achievements. As a former clinic owner, Ildi led a team of 22 to become one of Canada's top 20 clinics before selling the practice in late 2019. Ildi brings an intimate insider perspective of the daily challenges of owning and operating a clinic in a competitive market.

“I believe that focusing on internal marketing to enhance the patient experience is the pathway to becoming a profitable and uncopyable clinic.”

Ildi offers a suite of transformative services designed to elevate the practice and profitability including her signature program, Clinic Transformations®, a hybrid of 1:1 coaching and peer advisory focusing on leadership and business development. Hire Right the First Time©, an invaluable, step-by-step hiring course and toolkit that equips clinics with the resources to make effective hiring decisions, saving time and money. Her masterclasses and workshops are renowned for their practical, proven approaches, how-tos and actionable formats.

Meet Ildi Arlette

Founder & CEO, RCI

Ildi Arlette, Founder & CEO

For 20 years, Ildi has served as a consultant, business coach and trusted adviser to over 350 top medical aesthetic clinics in the fields of dermatology, plastic surgery, med spas and private-pay clinics. She is recognized as an award-winning business thought-leader and business operations expert using her proven approach to shift clinic cultures, build strong teams who love to sell, and develop simple processes that increase revenue by retaining and attracting patients.

Ildi has the rare experience of being a former clinic owner, leading a team of 22 staff members to become one of Canada's top 20 clinics before selling the practice in late 2019. Ildi brings an intimate insider perspective of the daily challenges of owning and operating a clinic in a competitive market.

“I believe that focusing on the patient experience and using what you have are the pathways to becoming a profitable and uncopyable clinic.”

Her relentless drive to serve both her clients and her community has allowed Ildi to become a recipient of the Top 40 Under 40 Award (2008), a multiple nominee for the RBC Canadian Woman Entrepreneur Awards, the 2019 Alberta Women Entrepreneurs Award (A.W.E.) and former member of the prestigious global Women Presidents Organization and Founder of the Women in Leadership and Business Conference.

With these core values, vast experience and passion for learning and development, Ildi’s mission is to free clinic founders from the mythical missing piece of must-have technology. Through private 1:1 and group coaching programs, Ildi supports clinic owners and managers to become in-demand clinics with a positive ‘everyone sells’ culture that keeps their team and clinic growing.

Connect with Ildi on Instagram

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“Wow! I loved your presentation and all the details that you shared with the cohort. Your process of Know Yourself, Know Your Team, and Work Toward a Goal is such a great fundamental that I think many teams often forget.”

- Business Leader

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“Ildi is an expert in the field of medical aesthetics and has been working with my team on various leadership/training projects for the past few months. Most recently, she has helped my team develop business review tools that have garnered 25-40% increase in purchase commitments from our customers.”

- Director of Sales (National)

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“Hearing Ildi speak and the idea that we can let go of there being one right answer for our business. I feel like I have a better understanding of how I can implement technology to better serve my business.”

- Business Leader