Meet Ildi Arlette, Founder & CEO

Results Continuum Inc.

Ildi Arlette, Founder & CEO

Results Continuum Inc.

Ildi Arlette is the go-to business consultant and certified coach for medical aesthetics clinics, spas, and wellness clinic leaders across Canada and the US. With 24 years of experience, including working with over 450 clinics ranging from solo practitioners to multi-location teams, she is known for her clear, proven, and practical strategies that help clinic owners run profitable businesses with teams that lead with both service and sales. 

A former clinic owner herself, Ildi led a team of 22 and understands the daily demands and challenges of clinic leadership. Her clients include physicians, nurses, practice managers, and practitioners ready to simplify operations, strengthen leadership, and scale sustainably. She is particularly known for her work with Canada’s top 130 injectable clinics and has helped countless others in medical spas, dermatology, acupuncture, and menopause care thrive. 

She helps medical aesthetic clinics, spas, and clinic owners go from second-guessing and making it up as they go along to running a profitable, sustainable business with a clear roadmap, strong systems, and a team that knows how to lead with service and sales confidently.

Ildi has earned her expertise by seeing the real, behind-the-scenes workings of hundreds of clinics and their leaders. That insider clarity makes her guidance both trustworthy and tailored.

Ildi brings a practical approach and a deep belief that learning only matters when it turns into action. Her company motto, “Learn it. Live it.” reflects her ability to turn ideas into results quickly for clients. She also has a particular passion and expertise for teaching clinic leaders how to coach their teams to success, one of the most powerful keys to scaling sustainably.

Through Clinic Transformations, her signature offering that combines private one to one coaching and a results-driven group program, Ildi gives clinic leaders a clear roadmap to improve profitability, develop high performing teams, and implement systems that actually stick. She has trained thousands on topics such as front desk excellence, team accountability, financial literacy, retail management, and patient retention. 

Ildi is a multi award-winning business leader, with nominations including multiple RBC Canadian Women Entrepreneur Awards, the Alberta Women Entrepreneurs Awards, and she is a past recipient of the 40 Under 40 Award. She is also the founder and former operator of the Women in Leadership and Business Conference, a two-day event dedicated to helping women grow their businesses and advance their careers.

Having been an entrepreneur for decades, Ildi also knows firsthand the isolation that can come with leadership—and is deeply committed to making sure her clients don’t have to figure it out alone.

No more winging it.

If you're ready to stop second-guessing and start growing, Clinic Transformations is your next step. Whether you're scaling up or starting fresh, Ildi's here to walk the path with you.

Meet Ildi Arlette

Founder & CEO, RCI

Ildi Arlette, Founder & CEO

For 20 years, Ildi has served as a consultant, business coach and trusted adviser to over 350 top medical aesthetic clinics in the fields of dermatology, plastic surgery, med spas and private-pay clinics. She is recognized as an award-winning business thought-leader and business operations expert using her proven approach to shift clinic cultures, build strong teams who love to sell, and develop simple processes that increase revenue by retaining and attracting patients.

Ildi has the rare experience of being a former clinic owner, leading a team of 22 staff members to become one of Canada's top 20 clinics before selling the practice in late 2019. Ildi brings an intimate insider perspective of the daily challenges of owning and operating a clinic in a competitive market.

“I believe that focusing on the patient experience and using what you have are the pathways to becoming a profitable and uncopyable clinic.” 

Her relentless drive to serve both her clients and her community has allowed Ildi to become a recipient of the Top 40 Under 40 Award (2008), a multiple nominee for the RBC Canadian Woman Entrepreneur Awards, the 2019 Alberta Women Entrepreneurs Award (A.W.E.) and former member of the prestigious global Women Presidents Organization and Founder of the Women in Leadership and Business Conference.

With these core values, vast experience and passion for learning and development, Ildi’s mission is to free clinic founders from the mythical missing piece of must-have technology. Through private 1:1 and group coaching programs, Ildi supports clinic owners and managers to become in-demand clinics with a positive ‘everyone sells’ culture that keeps their team and clinic growing.

Connect with Ildi on Instagram

 

With these core values, vast experience and passion for learning and development, Ildi’s mission is to free clinic founders from the mythical missing piece of must-have technology. Through private 1:1 and group coaching programs, Ildi supports clinic owners and managers to become in-demand clinics with a positive ‘everyone sells’ culture that keeps their team and clinic growing.

Connect with Ildi on Instagram

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Wow! I loved your presentation and all the details that you shared with the cohort. Your process of Know Yourself, Know Your Team, and Work Toward a Goal is such a great fundamental that I think many teams often forget.” 

- Business Leader

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Ildi is an expert in the field of medical aesthetics and has been working with my team on various leadership/training projects for the past few months. Most recently, she has helped my team develop business review tools that have garnered 25-40% increase in purchase commitments from our customers.” 

- Director of Sales (National)

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Hearing Ildi speak and the idea that we can let go of there being one right answer for our business. I feel like I have a better understanding of how I can implement technology to better serve my business.

- Business Leader