The Results You Need Right Now
This isn't about leadership theory or overcomplicated frameworks.
It’s about outcomes like:
- Retention and revenue that don’t require you to do everything yourself
- A self-led, accountable team that actually follows through
- A clinic culture of engaged, proactive team members
- Fewer repeated conversations—and way more progress
Coaching shows your team how—and gives you a way to lead that doesn’t burn you out.
Are You...
✅ Avoiding hard conversations because you fear the fallout?
✅ Asking for the same things over and over again?
✅ Feeling disappointed by people you genuinely like?
✅ Wondering how to hold people accountable without sounding like the “bad guy” (or gal)...?
It's not them. It's you.
(And here's why that's not your fault.)
Your team isn't lazy. They're not unmotivated.
They're just unclear.
"These sessions have changed how I look at our team."
"I’ve always wanted to learn how to coach our team to better performance but I didn’t have the training. I’m more comfortable now!"
"The team has evolved and changed."
You were trained to treat patients, manage operations, or grow a clinic—
Not to coach a team.
But here you are...
Putting out fires.
Avoiding conflict.
Repeating yourself 74,623 times.
And still wondering: “Why don’t they just do the thing I asked for?”
You’re not alone.
Most clinic leaders were never trained in how to lead with clarity, and that’s exactly what this series is here to change.
How It Works:
You'll get 6 hours of training over the 4 summer months (plus bonuses!) to develop essential coaching skills. Get real examples, practical tools, and guided practice to lead with confidence.
Your success in this series isn't dependent on whether or not you can attend the live sessions. You can go back to the short replay, summaries, and tools at any time.
Session 1:
What Coaching Really is (and What It Isn't)
Learn the difference between coaching and feedback, and when to use each.
Session 2:
What Really Drives Behavior at Work
Ask better questions that lead to follow-through, not frustration.
Session 3:
Coaching for Accountability (Without the Drama)
Know what to say when someone drops the ball—without sounding like the “bad guy” (or gal).
Session 4:
Leading Difficult Conversations with Confidence
Watch real coaching examples and walk away with scripts that reduce fear.
Session 5:
Creating a Culture Where Coaching is Normal
Use simple templates to make coaching part of everyday team life.
*Replays will be available.*
By the end of this series, you'll:
- Know exactly how to lead 1:1 and team conversations with confidence
- Be ready to coach—not just manage—with tools that match your style
- Have scripts, prompts, and follow-ups that reduce tension and increase trust
- Be equipped to build a clinic culture of self-led, accountable, engaged professionals
- Feel proud of how you’re leading—because now you have the skills to back it up
You'll Also Get:
✅ Scripts you can use in real-life situations (from praise to course correction)
✅ Examples of effective coaching in action—so you can see what “good” looks like
✅ Expert feedback and gentle guidance as you practice coaching yourself
✅ Tools to help you prep for conversations you’ve been avoiding for months
✅ A safe space to build confidence without needing to “get it perfect”
Who This Is For
This is for you if:
- You’re a clinic owner, practitioner, or practice manager who wants to lead with confidence
- You’ve avoided coaching because you didn’t want to mess it up
- You’re tired of fixing everything yourself
- You’ve ever said, “Why do I have to ask for this so many times?”
At a Glance
Program Dates:
June – September (one session per month)
Format:
5 live facilitated sessions + replays + coaching labs
Includes:
Printable scripts, tools, demos, expert feedback
Bonus:
Q4 Revenue Boost
“The quality of coaching you give depends on the quality of coaching you get.”
This program gives you both.
What others are saying:
"These sessions have changed how I look at our team. It’s a work in progress to learn more about myself and the team in order to continue to help the clinic evolve and move forward."
"I now have the coaching tools and methods to use when I need them. I’ve always wanted to learn how to coach our team to better performance but I didn’t have the training. I’m more comfortable noticing good work and more confident in challenging situations when I see poor work."
"My biggest learning and transformation was with mindset. Because of these shifts personally and for our clinic, the team has evolved and changed."
Meet Ildi Arlette
CEO, Results Continuum Inc.
For 24 years, Ildi has served as a consultant, business coach and trusted adviser to 450+ top medical and wellness clinics in the fields of dermatology, plastic surgery, med spas, acupuncture, chiropractic care, physiotherapy and private-pay clinics.
She is recognized as an award-winning business thought-leader and business operations expert using her proven approach to help practices increase profits by developing leadership and systems to become in-demand clinics with a positive 'everyone sells' culture that keeps their team and business growing.
As a former clinic owner, Ildi led a team of 22 to become one of Canada's top 20 clinics before selling the practice in late 2019. Ildi brings an intimate insider perspective of the daily challenges of owning and operating a clinic in a competitive market.
“I believe that clinic leaders need coaching skills to support behaviours that drive revenue.”
Ildi has been recognized with prestigious awards and multiple nominations for entrepreneurial achievements.
Business Consultant & Coach:
Medical and Wellness Clinics
Great Clinic Leaders & Coaches Know That...
1️⃣ They can't continually force, buy or bribe their team to perform.
2️⃣ Simply telling staff members what to do, doesn't guarantee that they will do it.
3️⃣ Not all staff are capable of performing or contributing in the same way.
📌 Great leaders build cultures where people want to contribute, where there is a compelling reason for team members to follow and contribute to the business instead of merely showing up to do their job.
Can more than one person per clinic attend?
I’ll be going on holiday can I still do this?
I already have a practice manager—is this still relevant to me?
Will this work for me?
Can I just do one of the 5 sessions?
I don't think I'm ready.
Still have Questions?
📞 Book a 15-minute 1:1 Call
If you'd like to discuss Summer Learning Series in more detail, ask any questions and get clear on the best next step for you and your clinic, click the button below to book a 1:1 private call with a member of RCI.
📌 Please note, this is 15-minute call so it's important you come prepared with your questions and any other topics you'd like to discuss.
Book a 15-min CallThank you to our valued partners for this Series!
